How to Build an AI Agent for Pre-Sales Customer Support

What Is Pre-sales Customer Support

Pre-sales customer support plays a crucial role in guiding potential buyers toward the right decision. When customers come to your business, they aren't just looking for products—they're looking for solutions to their problems. By providing clear information, answering questions, and addressing concerns upfront, businesses can help customers feel more confident in their choices, ultimately increasing the likelihood of a purchase.

In a competitive market, strong pre-sales support can set a business apart, ensuring that potential buyers don't just see a product but understand its value and how it fits their needs. Instead of focusing solely on selling, the goal should be to educate and support customers, making it easier for them to make the best decision.

In this blog, we're going to show you how to build an AI agent for pre-sales customer support without coding.

Build Your Pre-Sales Support AI Agent

The AI agent builder we use is Recomi— a no-code AI agent building platform that allows you to create AI agents instantly from your data.

Step 1. Sign in to Recomi

Sign in to Recomi with your Email.

Step 2. Upload Your Files and Set Up Your AI Agent

1. Click Create Agent or Create New Agent on the page. 

   

   
   

2. Set a name for your agent, for example, Chocolate Picker, and upload your data file, and set some preferential settings.

   In this example, we use the chocolate sales data downloaded from Kaggle. 

   

3. Now, you can test whether your AI agent works well.

   For example, try "Which type of chocolate is most popular?"

   

Step 3. Integrate the AI Agent with Your Website

Click the Integration tab, select the embedding method you prefer, and follow the guide to complete the integration.

Conclusion

With Recomi, building an AI agent for pre-sales customer support has never been easier. With its no-code interface and efficient deployment process, you can quickly create and integrate AI-powered agents that engage potential customers, answer inquiries, and drive conversions—all without writing a single line of code. Whether you're a solo entrepreneur or a growing business, Recomi empowers you to streamline customer interactions and enhance your sales funnel with minimal effort. Start building your AI agent today and transform your pre-sales support into a seamless, automated experience!